Track Your Order

Track Your Order – VIVALLI

At VIVALLI, we want you to feel confident and informed throughout your shopping experience — from the moment you place your order until your handbag arrives.

Our order tracking service makes it easy to follow your shipment and stay updated on its delivery progress.

How to Track Your Order

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number or tracking link.

To check your delivery status:

  1. Locate the tracking number in your shipping confirmation email.

  2. Enter your tracking number in the tracking field below.

  3. View the latest available updates on your shipment.

Please note that tracking information may take 24–48 hours to become available after your order has been dispatched, depending on the shipping carrier.

Haven't Received Your Tracking Number?

If you haven't received your tracking information, we recommend checking:

  • Your Email Inbox: Look for your shipping confirmation email from VIVALLI.

  • Spam or Junk Folder: Occasionally, automated emails may be filtered.

  • Order Processing Status: Tracking information is generally provided once your order has been dispatched.

Orders are generally processed within 1–2 business days after payment confirmation.

If your order has been marked as shipped but you haven't received tracking information, please contact our customer support team.

Tracking Updates and Delivery

Tracking updates depend on the shipping carrier and may not appear immediately.

During international transit, tracking information may temporarily remain unchanged while your package moves between logistics facilities or undergoes customs processing.

This does not necessarily indicate that your shipment has been lost or delayed.

If your order has exceeded the estimated delivery period, please contact us so we can investigate.

Need Assistance?

Our customer support team is available to assist with tracking inquiries, delivery updates, and order-related questions.

Please include your order number when contacting us so we can assist you more efficiently.

VIVALLI – Customer Support

Email: contact@vivallibags.com

Website: https://vivallibags.com

VIVALLI — Timeless bags for every moment.